Practice Operations & HR Manager

Job description

• Practice Operations & HR Manager  
• Sydney CBD | Hybrid | Flexible | Part Time | Great Culture 
• Attractive salary for the right candidate 

A well-established Accountancy practice in CBD is looking for an experienced Practice Operations & HR Manager  

What we’re looking for:
As the Practice Operations & HR Manager you will be working hand in hand with the Directors to improve the performance of existing systems and workflows to improve productivity, efficiency, and profitability of the business.
 

Responsibilities: 

• Daily coordination workflow from the firm’s workflow system to ensure timely and streamlined communication, delivery, and billing of client work by our accountants. 
• Utilising data analysis to monitor and manage the end-to-end allocation, scheduling and completion of jobs to meet client expectations. 
• Oversee all admin functions including HR including recruitment, team onboarding, performance reviews, Payroll, IT, Facilities to ensure business operations are running smoothly. 
• Deliver weekly job reporting and analysis to key stakeholders – collaborating and communicating as needed to understand new and changing business operational priorities. 
• Working closely with the entire team to proactively identify and resolve workflow issues as appropriate including workload pressures and best practice balance. 
• Maintaining accurate records of job status, with resource planning based on analysis and reporting of the workflow data. 
• Arranging staff training and team building events  

About you 

• Must have strong analytical skills and a high level of initiative  

• Excellent written and verbal communication skills are a must, so your ability to interact positively with internal and external stakeholders is second to none 
• Your logical, analytical/data focus and strong problem-solving ability means you’re not afraid to think outside the box to find solutions 
• Superb interpersonal skills and an upbeat “can-do” attitude, boasting a proactive and adaptable approach to tasks and a strong desire to get things completed 
• You have demonstrated ability to thrive in a fast-paced environment while maintaining high attention to detail 
• Polished presentation and impeccable client service skills   

• Proficiency in Microsoft applications (Word, Excel, Outlook)  

If you believe you are suitable for this role, please apply to this advert or contact Mani Tannoury on mani@charterhouse.com.au