Retention Specialist x4

Job details

Location: Sydney CBD
Salary: 65,000+ Super
Job Type: Permanent
Reference: 98757
Posted: 5 months ago

Job description

Retention | Customer Service Specialists x4 


  • 65,000+ Super  
  • Hybrid once fully competent | North Sydney | Fully vaccinated 
  • Mon – Friday – rotating roster (8.30-6pm) | Call Centre  
  • In-depth Training provided | Great Tenure  


My client is looking for Retention | Customer Service Specialists for an immediate start  


Are you passionate about helping people, hungry to learn, love working in a fast-paced environment, all this and the option of hybrid once your fully trained? 



  • Responsible for dealing with Inbound & Outbound calls and queries from existing customers.  
  • Utilises product knowledge to respond to both simple and complex enquiries. 
  • Providing accurate information about products, processes and policies 
  • Providing technical support and quotations for the above product suites 
  • Providing information relating to the alteration of policies, methods/frequency of payment; complaint handling, policy cancellation and withdrawals; 
  • Processing general maintenance requests received from customers 


You don’t need to be experienced; you just need to have the right attitude & looking to grow  


Apply now!