Client Services Officer

Job description

Looking for a bright, upbeat, well presented individual for a busy receptionist role located in Melbourne CBD area. Must be willing to travel to the other client sites across inner-city Melbourne suburbs.  
The client we are working with are a well-known and respected in the Serviced Office industry. 

Responsibilities:

We regard this position as one of the most important in the company as you are the face of our organisation. Your responsibilities will include (but are not limited to):

• Delivering outstanding customer service over the phone and administration services to all clients
• Maintenance of general reception duties 
• Assisting with supply orders
• Boardroom Coordinator in scheduling board room usage, customer requirements, coffee orders, catering and organise payment if required
• Providing support to the Business Managers in the day to day running of the serviced office

Experience: 

• Customer service experience necessary with Reception, Hospitality or Hotel background preferred. 
• Reception and customer service experience necessary
• Exceptional communication and interpersonal skills
• Ability to multi task (multiple phone lines) and keep calm under pressure
• Personable with an approachable demeanor
• Team player, while managing your own workload 
• A positive and adaptable attitude
• Ability to work with different people and under different Managers with differing Management styles

Benefits:

• Friendly and supportive team
• Personalised on-boarding and training program 
• Opportunities to grow and develop
• On-site gyms facilities 

Please APPLY today or contact amanda@chaterhouse.com.au for a confidential discussion. 
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At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.