Customer Service Officer

Job details

Location: VIC - Melbourne
Reference: Ad-32973
Posted: 8 months ago

Job description

Join this Australian based utility provider, located in the heart of Melbourne’s CBD, as their customer service officer.

Reporting into the Customer Service Manager with providing a diverse range of duties which include; 

  • Resolve product or service problems 

  • Manage large amounts of incoming calls 

  • Build sustainable relationships 

  • Provide accurate, valid and complete information 

  • Handle complaints, provide appropriate solutions and alternatives 

  • Resolve customer complaints via phone and email. 

If you have proven customer service experience, strong attention to detail, ability to prioritise your day and have strong communication skills then please apply now. 


This job has expired!