Desktop Support Engineer

Job details

Location: NSW - Sydney
Salary: $50,000 - $65,000 pa
Reference: Ad-43714
Posted: about 1 year ago

Job description

About Us:
Our client is a leading technology provide with their head office based in Sydney CBD. They are looking for a self-starting, experienced Desktop Support Technician, who is passionate about technology and looking to further their career.

As a successful applicant for Desktop Support Technician role, you will be an adaptable and flexible individual with an attention to detail who is willing to take on new challenges and responsibilities.

  • Level 1 & 2 Help Desk support for local and remote staff
  • Installation of Desktops, laptops and printers to meet SOE.
  • Management of User Accounts in Microsoft Active Directory, Office 365 and other 3rd party systems.
  • Management & Monitoring of Windows Server
  • Monitoring of backup solution
  • Coordinate IT on-boarding and off-boarding of staff starting and exiting the company
  • Ability to work autonomously with excellent time management, prioritisation and communication skills
  • Strong problem solving and fault diagnosis skills related to installation, update, configuration, operations, performance, or other aspects of information technology products and services.
  • Demonstrated in depth experience with Microsoft Windows 10 and Microsoft Office 365
  • Good knowledge of PC hardware, including the ability to make hardware changes to desktop computers and diagnose hardware faults.
  • Good core understanding of networking protocols such as – DHCP, DNS, Switching, routing, VPN, WAN, LAN, Firewalls and Printers.
  • Able to develop procedures for the maintenance and support of the IT infrastructure.


  • Knowledge of VMware
  • Technical Certifications: MCSA, CCNA, CompTIA A+ and ITIL Foundation (all these are advantageous)


  • Fun Culture. A social and fun working environment with a games room
  • Flexible working hours
  • On the job and external training opportunities
  • Generous Paid Parental leave

This job has expired!