|Posted:||3 months ago|
About the role
As Team Leader of the Contact Centre you will be passionate about the financial services industry and also the value of customers.
You will be required to:
- Understand the strategic agenda of the business and also the part that you and the Contact Centre have within this
- Be able to build a team, train, develop and motivate them for success
- Be able to work within an agile environment and be adaptable to change
- Identifying ways that you can continually improve efficiency, processes and procedures and also the systems
- Exceptional attitude, communication and interpersonal skills
- A keen problem solver with creative outlook to solving issues
- Customer centric individual keen to help the customer or client at all times.
- If you also have experience in Data Action and Dynamics CRM, that would be great!
If you believe you are suitable for this role, please contact Indra Stanley 02 9641 2441 / firstname.lastname@example.org