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Technical Support Assistant

Job details

Location: NSW - Sydney
Salary: $43.10 p/h + Super
Discipline:
Reference: Ad-45316
Posted: 4 months ago

Job description

Technical Support Assistant
06/04/2020 - 30/06/2020
Location: O'Connell Street, Kingswood
Pay Rate: $43.10 p/h + Super

Hours/day: 7
Hours/week: 35


The Technical Support Assistant provides to solve reported issues, install software and tools, manage general administrative issues in line with established objectives.

  • Provide support to users and solve non-complex problems to minimise system down-time and loss of productivity
  • Complete simple / standard set-up activities for computers, printers, multifunction devices, audio-visual equipment and other ICT systems in line with Service Level Agreements to ensure compliance with organisational standards
  • Monitor the performance of systems and assist with the identification of potential issues and propose solutions
  • Under direction, carry out scheduled compliance audits including asset stocktakes, access account control reviews, and internal and external contact list updates.

Essential Skills:

  • Minimum 2-3 years IT Technical Support experience
  • Windows OS -7/8/10
  • Active Directory
  • Office 365
  • Desktop/laptop, Printer and additional hardware support

This job has expired!