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Assessment Officer ASP - Parramatta

Job details

Location: Parramatta
Salary: 57.5
Job Type: Temporary
Discipline:
Reference: 109196
Posted: about 1 month ago

Job description

  • ASAP start – 30th June 2024 
  • Pay rate: $52-$57.50 per hour + Super- (dependant on skills and experience) 
  • Working 7 hours per day, 35 hours per week 
  • Location: Parramatta Square & WFH (training in the office) 
  • Reference checks required 

This large NSW Government Agency is seeking an experienced Assessment Officer for a temporary contract. Great company culture in a friendly and supportive team.  

Role Responsibilities: 

  • Provide advice in response to enquiries from stakeholders including customers, contractors and electricity distributors.  
  • Provide advice on the principles, processes and obligations of the accreditation scheme; the requirements for accreditation, and guiding and assisting contractors in making applications, and promote contractor access and effective customer choice. 
  • Process the annual accreditation renewal letters, reminders, processing the receipt of documents and payments and regularly reporting to the Team Leader Assessments regarding reconciliation of fees paid by accredited contractors. 
  • Provide information and a high-quality front line client service to ASPs and service provider customers with regard to contestable service safety and electrical incidents, network service provider accreditation. 
  • Maintain administrative systems and processes to streamline all accreditation functions and the management of fees, to ensure efficiency, transparency and timeliness in the processing of applications. 
  • Maintain the accreditation scheme systems of service providers, manage the input of accurate information and assist in the ongoing development of ASP systems 
  • Contribute to the preparation of advice, briefing papers, correspondence, reports and submissions. 

Skills and experience required: 

  • Proficient understanding in the use of MS software (Word, Excel, PowerPoint)  
  • Experience in working in a small team 
  • Prioritising workload and managing competing deadlines 
  • Personable, easily interacts with all types of personalities and at all levels with a high degree of professionalism 
  • Able to apply government protocols and administration policies, processes and procedures. 
  • Strong communication skills, written and verbal with a range of stakeholders 
  • Ability to keeping accurate records and reporting on progress 
  • Ability to manage vast amounts of information 
  • Strong attention to detail 
  • Keeping abreast of industry contestable practices, regulatory changes in relation to the assessment of accreditation applications and renewals. 
  • Ensuring a high-quality customer advisory service for electricity customers, ASPs, network service providers and general public enquiries

Key challenges of the role: 

  • Ensuring accuracy of assessment of applications. 
  • Working under tight deadlines. 
  • Operating flexibly in a high workload environment with multiple competing deadlines.

Please apply today if you have the skills and experience required for this role! This role closes COB Wednesday 31st January 2024. 

This job has expired!