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Billing Relationship Specialist

Job details

Job Type: Temporary
Discipline:
Reference: 98053
Posted: about 1 month ago

Job description

  • Generous rate of pay - $550 per day including Super
  • Immediate start, contract until 30th June 2022
  • Work from Home and In CBD Office (Hybrid) 

This large telecommunication company based in the CBD (Docklands) of Melbourne have an opening for a Billing Relationship Specialist to join their team for a contract until June 2022. This role will be working in a team, where you will be managing, investigating, and resolving commercial business disputes claims and enquiries.  The successful candidate will have at least 2 years' experience in preferably in 'Order Fulfilment' or 'Ordering'. Please note that candidates applying for this role must be available to start immediately

Key responsibilities will include:

  • Low volume/complex commercial order dispute investigation and resolution 
  • Manage customer on-boarding activities
  • Negotiate with customers regards disputes
  • Identify trends with Billing Enquiries Claims, and Disputes to identify root causes and make recommendations

Skills & Experience

  • At lease 2 years experience working in a similar role dealing within commercial ordering/billing disputes 
  • Excellent negotiation and customer service skills in a B2B environment 
  • Ability to articulate and explain complex issues both written and verbally
  • Detail orientated, but able to work to timescales
  • Confident and professional communication skills with all levels of stakeholders and customers 

Culture and Benefits

  • Well-known Australian brand 
  • Be part of a collaborative and supportive team
  • Excellent rate of pay!
  • Work from home and in the office 

How to Apply
Click APPLY or contact Julie Nicholas on 0416 673 136 for a confidential discussion, please leave a voicemail with your full name and contact number if I do not answer