Job details
Job Type: | Temporary |
Discipline: | |
Reference: | 98053 |
Posted: | over 2 years ago |
Job description
- Generous rate of pay - $550 per day including Super
- Immediate start, contract until 30th June 2022
- Work from Home and In CBD Office (Hybrid)
This large telecommunication company based in the CBD (Docklands) of Melbourne have an opening for a Billing Relationship Specialist to join their team for a contract until June 2022. This role will be working in a team, where you will be managing, investigating, and resolving commercial business disputes claims and enquiries. The successful candidate will have at least 2 years' experience in preferably in 'Order Fulfilment' or 'Ordering'. Please note that candidates applying for this role must be available to start immediately.
Key responsibilities will include:
- Low volume/complex commercial order dispute investigation and resolution
- Manage customer on-boarding activities
- Negotiate with customers regards disputes
- Identify trends with Billing Enquiries Claims, and Disputes to identify root causes and make recommendations
Skills & Experience
- At lease 2 years experience working in a similar role dealing within commercial ordering/billing disputes
- Excellent negotiation and customer service skills in a B2B environment
- Ability to articulate and explain complex issues both written and verbally
- Detail orientated, but able to work to timescales
- Confident and professional communication skills with all levels of stakeholders and customers
Culture and Benefits
- Well-known Australian brand
- Be part of a collaborative and supportive team
- Excellent rate of pay!
- Work from home and in the office
How to Apply
Click APPLY or contact Julie Nicholas on 0416 673 136 for a confidential discussion, please leave a voicemail with your full name and contact number if I do not answer