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Technology

Systems Support Analyst

Job details

Location: New South Wales
Salary: Up to $75 per hour + super
Job Type: Contract
Discipline:
Reference: V-122424
Posted: 18 days ago

Job description

  • ASAP Start
  • 3 month contract (view to extend)
  • Hybrid working arrangement
  • Up to $75 per hour + super

Key acountabilitites


  • Assess existing software applications, evaluating their purpose, performance, and adherence to security standards.
  • Development of Processes in Atlassian software - Design and configure forms and workflows in Jira Service Management (JSM) to manage new software application requests and change requests
  • Provide actionable suggestions for optimising, enhancing, or retiring applications based on business needs and security considerations.
  • Generate detailed reports to guide decisions on application upgrades, replacements, or decommissioning.

Key Experience 


  • Advanced expertise in the Atlassian product suite, with a focus on Jira Service Management (JSM) for process development and management.
  • Strong knowledge of application management principles and security standards.
  • Proficient in creating clear, organised, and detailed documentation for technical assessments, processes, and recommendations.
  • Excellent analytical skills, enabling effective evaluation of issues and the development of practical, actionable solutions.

How to Apply


If the above sound like you, please hit APPLY for a confidential discussion