Transactional Services Team Lead (Reimbursements)

Job details

Salary: $75k + Super + Bonus
Job Type: Permanent
Reference: 97990
Posted: 9 months ago

Job description

  • North shore based.
  • Permanent full time.
  • Team Lead - transactional services (reimbursements).
  • An opportunity to step up into a Team Lead capacity and to up-skill | mentoring & guiding a team of 8 officers.

This role is being offered on a full-time permanent basis | North Shore based (parking on site) | established team and business but still growing. 
Salary: $75k+super+bonus+perks.

Duties / Responsibilities:

  • Overseeing a team of Transactional Officers who are responsible for processing reimbursement claims and pay-out quotes.
  • Effectively manage conflict and complaints in a proactive and constructive manner and implement process changes if / where required.
  • Risk analysis of any and all areas of the team.
  • Ensure individuals and team targets, KPI’s are met.
  • Manage effective internal and external relationships.
  • Ensuring excellent customer service is being given at all times.


About you:

  • Experienced in reimbursement claims.
  • Customer service focused.
  • Attention to detail | time management skills.
  • Experience in mentoring / guiding team members (if not directly in a team lead capacity).
  • Excellent communication skills.
  • Permanent resident OR AU / NZ citizen.
  • Financial Services industry experience preferred.


Please apply via the link or email