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Contact Center Agent

Job details

Location: NSW - Sydney
Salary: $60K Package
Discipline:
Reference: Ad-38441
Posted: 3 months ago

Job description

About the role

 My client is seeking someone who is a customer centric individual who is also be passionate about the financial services industry.

You will be required to:

  • Supporting the business in the setup of the contact centre and testing of all processes/systems.
  • Customer focused role, taking inbound calls regarding deposit and home loan banking products
  • Responding to all customer enquires
  • Other Adhoc duties

About you

  • Exceptional attitude, communication and interpersonal skills
  • Minimum 1 years experience in Retail Banking contact centre
  • A keen problem solver with creative outlook to solving issues
  • Customer centric individual keen to help the customer or client at all times.
  • Previous experience in transactional banking and home lending would be beneficial 
  • If you also have experience in Data Action and Dynamics CRM, that would be great! 

What next

If you believe you are suitable for this role and you genuinely enjoying helping people, please contact Chloe Sumner at chloe@charterhouse.com.au
 

This job has expired!