Professional Support

Customer Service/Call Centre

Job details

Location: NSW - Sydney
Reference: Ad-51245
Posted: 24 days ago

Job description

About the Role 

I am seeking an experienced Customer Service Officer with exceptional Customer Service skills and the ability to manage a busy and varied workload. As the Customer Service Officer, you will be working in a team environment handling incoming enquires/complaints via multiple platforms.
Experience in a similar role with a Customer Service/Call Centre focus would be essential for the role!

Candidates on a Working Holiday Visa are welcomed to apply for this role!

Day to day Duties

  • Handling incoming enquiries and complaints via email and telephone
  • Providing customer support across multiple platforms including social media and live chat
  • Database maintenance  

Selection Criteria

  • Prior experience in customer focused Administration role
  • Demonstrated ability to handle high volumes of work at a fast pace
  • Ability to work in a fast pace environment with competing deadlines
  • Clear and precise communication skills, both verbal and written
  • Great energy and a real team player! 

How to Apply 

If you feel you fit the above criteria and have worked in similar role most recently please select ‘’Apply Now’’