Customer Service Officer - Sports Facilities

Job details

Location: VIC - Melbourne
Reference: Ad-39934
Posted: 12 months ago

Job description

About the role
Our client, based within the education sector, is seeking an experienced and passionate Customer Service & Administration Officer for a full time opportunity to deliver exceptional customer service within their sports facility. This organisation offers an enviable company culture of collaboration & professional development. They focus on empowering their students and developing long term relationships with their community members.
Key responsibilities:
The primary focus of the role is to be responsible for the daily administration and operations of sports programs and facilities. This includes;

  • Building long-term relationships with parents and students
  • Provide exceptional customer service and administration support to heads of department
  • Greet students and staff and manage a busy reception
  • Facility maintenance including cleaning schedules and maintaining OH&S standards
  • Manager and support with the external facility, program bookings and schedules
  • Ensure all policies and guidelines are adhered to

As the successful candidate you will;

  • Demonstrated within a busy and professional customer service and administrative role
  • A sound understanding of sports facilities management or having tertiary qualifications in Sports and Recreation would be considered favourably
  • Previous work experience in a similar facilities environment
  • High attention of detail and a proactive attitude 
  • Ability to work collaboratively and to also be self motivated 

The successful candidate will have a very positive and proactive attitude towards work and want to develop in a supportive and professional environment. In return, this organisation offers generous remuneration, 5 weeks of annual leave per year and beautiful surroundings. Please 'APPLY' today to be considered for interview or email All applications will be treated with discretion. 

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