Senior Business Analyst

Job description

• Major Local Council in Melbourne’s North-Eastern suburbs.
• 6-month contract with a day rate of up to $750, with a likely extension.  
• Work on a multi-year Transformation program delivering multiple projects. 
• Immediate Start.  

A fantastic opportunity to join this Local Council as it begins its multi-year digital transformation program which will have a widespread impact on people, process, and technology across the organisation.   

We are searching for a Senior Business Analyst with significant experience around Transformation programs to deliver on a pipeline that includes a CRM (Customer Relationship Management) Project, ERP Project, Middleware Implementation, HRIS and several other projects.   

About the role: 

• Work closely with the Digital Transformation Program Manager, leading Business Analysis activities on several concurrent projects.   

• For the first part of the contract, you will primarily be working on the Council’s new CRM implementation, responsible for developing the new CRM system’s Business Case. 

• Oversee an RFT and vendor-selection process; including documentation, procurement and evaluation.   

• Map AS-IS and TO-BE processes related to the customer journey to identify solutions to meet community and business demands.   

• Develop documentation including business requirements, functional specifications, test plans and test cases as required. 

• Maximise stakeholder relations; working with internal stakeholders and external vendors. 

• Deliver a number of other large-scale technology projects (such as an ERP overhaul, HRIS implementation, and others) requiring an understanding of ICT systems and core integrations. 

• Develop a Business Capability Model for non-technology projects.  

• Contribute to the ongoing growth of the transformation program through other smaller technology initiatives in the program pipeline.   
   

Required Skills & Experience: 

• You have 7+ years’ experience as a Business Analyst  

• You have a with a proven track record working on multi-faceted Transformation programs.  

• You have exposure to technical solutions around CRM, ERP, Middleware, HRIS, and other projects.   

• You have experience preparing business cases for tender specifications and overseeing an RFT process.   

• You put the end-user first and follow a Human Centered Design approach to stakeholder engagement.   

• Demonstrated experience in developing requirements documentation, functional specifications and AS-IS and TO-BE process modelling. 

• You have sound knowledge of Agile Methodologies as well as PRINCE2/Waterfall methodologies.   

• You are enthusiastic and you want to play a central role in a multi-faceted major Transformation Program, contributing to its lasting success and mentoring junior members of the team.   

• Prior Local Council experience will  be seen favourably.   

• Police Check is required.   
   

Benefits 

• Join a new Transformation program with a long pipeline of work.   

• The potential to play a Lead BA role as the program and team continue to grow.   

• Likely contract extension. 

• Immediate start. 

This role is suited for a Senior Business Analyst with well-rounded end-to-end capabilities, someone who is enthusiastic and looking to contribute to the success of this long-term Transformation Program.   

If you are looking for an exciting opportunity to work with a growing Transformation team, and feel like your experience is a good fit for the role please click APPLY or contact Christian on chammerton@charterhouse.com.au or 03 8610 6143. 

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.