Client Services Manager

Job description

• Be the face of the business, connect with clients across face-to-face, phone, and email interactions, building strong, lasting relationships and making every interaction count.
• Work in a supportive, high-energy environment where your positivity, enthusiasm, and client-first mindset are celebrated and encouraged.
• Take ownership of client relationships, contribute to a smooth, professional service experience, and make a tangible impact in a busy, fast-paced Sydney CBD office, offering $110K package, negotiable for the right candidate.

• Managing and nurturing client relationships, ensuring their needs are understood and met
• Handling enquiries and resolving issues promptly and professionally
• Coordinating client meetings, events, and check-ins
• Collaborating with internal teams to ensure seamless service delivery
• Maintaining accurate client records and supporting reporting requirements
• Contributing to a friendly, welcoming, and energetic team environment

• 2+ years’ experience in client-facing roles (professional services, financial services preferred)
• Outgoing, bubbly, and energetic personality, you genuinely enjoy talking to people
• Excellent verbal and written communication skills
• Strong organisational skills and ability to manage multiple priorities
• Team player who thrives in a collaborative environment
• Comfortable working face-to-face, over the phone, and via email with clients

• Flexible work-from-home arrangements
• Competitive salary $110K package, depending on experience
• Opportunity to grow and make an impact in a busy, client-focused team
• Collaborative culture with a supportive, fun work environment