Customer Operations Specialist for a Global Fashion Brand

Job description

A chance to work for a fashion brand recognised globally. With an incredibly innovative culture and a fun, vibrant office just 10 minutes outside the CBD, this could be the perfect role!
 
Main responsibilities will include:

• Ensure the delivery of orders are completed on time.
• Data analysis and reporting.
• Key account support, generation of look books and sales report packs to meet key account requirements and deliverables.
• Stay in contact with key internal and external personnel ensuring all issues are promptly followed up.
• Work closely with corporate production, sales, logistics, and credit departments to ensure a smooth flow of orders and other activity including credit returns.
• Review incoming order forms for to make sure all information is accurate prior to releasing the order.
• Enters orders into the SAP as necessary.

 If you are someone who as a minimum of 12 months previous experience in a similar role and are an enthusiastic, positive & open-minded person who embraces the lifestyle fashion industry and works with a sense of urgency and persistence, this is the perfect opportunity for you.
 
Must haves:

• 12 months experience
• Strong computer skills MS Office – Excel, Word, Outlook
• SAP knowledge preferred
• Strong attention to detail.
• Excellent verbal and written communication skills and the ability to work in a fast paced environment.
• Excellent analytical, problem solving, interpersonal and organisational skills.