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Customer Service Consultant

Job details

Location: Brunswick
Salary: 60,000.00
Job Type: Permanent
Discipline:
Reference: 99799
Posted: 2 months ago

Job description

  • Customer Service Consultants
  • Pymble | Mon - Fri | On-site parking 
  • $60,000 + Super | On-going training | ASX Listed company 

About You: 

Passionate about helping people, with the ability to provide exceptional customer service as well as being able to understand policy & products. 

Responsibilities: 

  • Experience in providing customer service in a high volume fast paced environment 
  • Answering all general enquiries from employees in relation to existing policies 
  • Liaise with internal departments to provide professional outcome to all customer queries 
  • Take ownership of personal development and customer service core competencies 

Criteria 

  • Strong understanding of principles of excellent customer service 
  • Highly developed communication & interpersonal skills 
  • Task orientated 
  • Ability to remain calm under pressure 
  • Problem Solving 

If you’re passionate about helping people and can provide exceptional customer service, hit apply