Business Analyst | Transformations | Local Government | West Melbourne

Job description

• Leading Local Government Organisation, Melbourne Western Suburbs 

• Exposure to major Transformation programs is ideal 

• $80 + Superannuation per hour 

• Long-term contracting opportunity 

• Work directly with the Business Transformation Program Lead 

This Local Government organisation are undertaking a number of initiatives under their Digital Transformation program, having a widespread impact on the Council’s work practices.   

We are searching for a Business Analyst who has had in-depth exposure to major Transformation programs – in this role you will play a central role in documentation and mapping of customer journeys, working as part of a dynamic and agile team.   

About the role: 

• Work with the Business Transformation Program Lead to deliver on various tech initiatives that are transforming the Council.   

• Documentation and development of business cases.  

• Map processes and the customer journey to identify new ways of working and solutions to meet community and business demands.   

• Utilisation of various methods such as interviews, requirements workshops and surveys for gathering requirements.   

• Open channels of communication and engage with senior non-technical stakeholders within the organisation.   

• Facilitate project managers to ensure projects are delivered on time, within scope and to budget. 

• Resolution and escalation of project issues, risks and decisions 

• Be a change agent.  

• Be an integral part of the Transformation program.   

• Work with a team of PM’s and BA’s on supplementary activities around supporting the delivery of IT application projects.   

• Work in an Agile environment 

Required Skills & Experience: 

• Over 5 years demonstrated project team experience delivering complex solutions in an agile environment.   

• A proven track record in working on transformation projects with a high degree of complexity.   

• Detailed knowledge of process mapping and business process engineering, using tools such as Visio and ProMapp. 

• Experience in Local Government will be beneficial. 

• Exceptional written and verbal communication skills to liaise with both internal and external stakeholders.   

• Valid police check is required.   

Benefits 

• Initial 6-month contract on offer with high likelihood of rolling extensions for ongoing work.  

• Work directly with the Business Transformation Program Lead. 

• Ideal for any strong BA based in the Western Suburbs. 

This role is suited for an ambitious Business Analyst, ideally based in the Western Suburbs, who is looking to develop on their already sharp BA skills on a major Transformation program.   

If you are looking for an exciting opportunity to work with a growing enterprise in an exciting and growing team, and feel like your experience is a good fit for the role please click APPLY or contact Christian on chammerton@charterhouse.com.au or 03 8610 6143.