|Location:||VIC - Melbourne|
|Posted:||about 2 months ago|
Be part of one of Australia's leading utilities firm in the heart of Melbourne's CBD where you will be working in their Emergency Response Call Center, assisting with inbound calls, planning and allocating jobs. With an immediate start, this will be initially a 3 month contract.
Key duties: planning and allocating jobs, re-scheduling to cover unplanned leave and changes in resources available, managing client stakeholders, responding to enquires, improving initiatives, analysing data and general system maintenance.
To be considered for this role:
- Have customer service experience.
- Must be available anytime between 7am and 9pm on a Saturday
- Training for the first two weeks Monday to Friday 9-5pm.
- Then Saturdays only from there.
It is essential you have a comprehensive understanding of ad hoc and automated scheduling methods. To be part of this leading organisation, please apply.