Senior Claims Officer - Injury Management

Job details

Location: VIC - Melbourne
Salary: $44ph + super
Reference: Ad-46998
Posted: about 1 year ago

Job description

Senior Claims Officer - Injury Management

  • Previous Claims experience and dispute resolution skills are essential 
  • Work with a well tenured, supportive, and enthusiastic team
  • Flexible working arrangements – 6 months contract

This large, notable statutory insurer require interim support with the conciliation of complex personal injury claims. This is an immediate start and the successful applicant must have the ability to work from home.

Key Responsibilities will include:

  • Manage, review & negotiate complex personal injury cases claims
  • Liaise with service providers including solicitors 
  • Provide specialist technical and professional advice
  • Manage dispute resolution
  • Follow processes and interpret legislation
  • Access and interpret medical material
  • Update terms of settlement
  • Assist to identify challenges, feedback, and areas of improvement

To be successful will have:

  • Extensive experience managing claims & dispute resolution is essential
  • Superior negotiation and stakeholder engagement skills 
  • Experience working with the Transport Accident Act 1986
  • A background in paramedical would be highly desirable
  • Superior written communication and attention to detail
  • The ability to make decisions and follow processes in a fast pace environment
  • A positive and proactive attitude to work
  • The ability to work autonomously and also be a team player


  • Flexible working environment and arrangements
  • Be part of a supportive, well tenured team and passionate team
  • An attractive rate of pay and the opportunity to build a reputation in an established and well sought-after organisation.

To APPLY please click the link and send your resume in a word document along with a cover letter or email directly to

This job has expired!