Collections Officers X 5, 12M Temp contract, Scoresby & WFH

Job details

Location: Melbourne
Salary: $30-38PH +
Job Type: Temporary
Reference: 99494
Posted: 3 months ago

Job description

Collections Officers X 5, 12M Temp contract, Scoresby & WFH

  • $30-38 per hour + super
  • Free, on-site parking. WFH on offer
  • Globally listed, multi-national employer of choice


The Company: 


My Client is the financial services subsidiary of a production company with global operations. Arguably a leader in their field of business, this is a leading company with a multi billion dollar market capitalisation.


They are on the lookout for a five (5) Collections Officers to join the team for an initial period of 12 months with an immediate start in their Scoresby office.


The role:

  • Managing both inbound and outbound calls with customers who are in various stages of arrears with their loans
  • Handling high volumes of calls whilst working with a keen attention to detail and accuracy
  • Using sound judgement and decision making to recommend actions to be taken with delinquent accounts and passing on outstanding debts for debt collection and/or further legal action
  • Completing all relevant administration and documentation


The ideal Candidate:

  • Call centre and collections experience (desirable)
  • Financial Services industry experience(desirable)
  • The ability to work autonomously to find solutions and outcomes that benefit the business and the customer
  • Well developed negotiation and influencing skills
  • Strong written and verbal communication skills(essential)
  • The ability to manage your time effectively


What’s on offer:

  • The chance to work for a market leading global brand in their financial services arm of the business
  • Full training and continuous training and development programmes – NO EXPERIENCE REQUIRED
  • Great company culture – collaborative environment which recognises success, regular work functions and team building events
  • A mix of working in their office and form home (two-three days a week, after restrictions lifted included!)