Job details
Location: | North Sydney |
Salary: | $65,000 + Super |
Job Type: | Permanent |
Discipline: | |
Reference: | 99270 |
Posted: | about 2 years ago |
Job description
- Contact Centre Specialist x15
- $65,000 + Super
- Hybrid once competent
We are looking for passionate Full-Time Customer Service Team Members to join us at our Contact Centre based in North Sydney.
We welcome applications from those with a broad range of experience including those looking for a career change.
Responsibilities:
- Take ownership of customer enquiries and follow up customer calls where necessary.
- Manage and resolve escalated or complicated customer enquiries.
- Work effectively as part of a team environment to achieve own and team objectives
- Display personal resilience and an ability to deal with challenging situations
A bit about you
- Excellent interpersonal and communication skills, particularly when dealing with sometimes sensitive situations
- Clear and concise manner when dealing with customer queries
- Strong focus on customer experience
- Excellent verbal and written communication skills
- Excellent phone manner
Follow links to apply