Job details
| Salary: | $30-35 per hour + Super |
| Job Type: | Temporary |
| Discipline: | |
| Reference: | 98935 |
| Posted: | about 2 years ago |
Job description
- $30-35 + Super
- Immediate Start - Initial 5-month contract with potential to extend.
- Customer Service/Call Centre experience required.
About the role:
We are seeking experienced Customer Service/Sales Support Advisor for an immediate role in Sydney CBD.
The ideal candidates will have 1-2 years corporate experience in a Customer Service focused role, be extremely personable, positive, and outgoing and hard working.
Due to the short-term contracts, we are looking for candidates who can confidently 'step in' when required and provide an exceptional service to our clients!The ideal candidate will have experience in working in a high volume, call centre environment providing support to clients and customers within the Financial Services Sector.
You will be required to:
- Handle inbound and outbound calls
- Data processing and CRM management using Salesforce
- Escalate enquiries if required.
- Document preparation
- Submitting customer applications
- Liaising with Brokers and Sales Staff in relation to customer applications
- Update internal systems
- Provide excellent customer service to clients and customers.
About you:
- Exceptional attitude, communication, and interpersonal skills are key to success in this role
- At least 1-2 years Customer service is preferable
- Efficient and competent in Microsoft Office suite
- Previous experience in working in the Financial Services Sector would be advantageous