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Customer Service/Sales Support Advisor

Job details

Salary: $30-35 per hour + Super
Job Type: Temporary
Discipline:
Reference: 98935
Posted: 4 months ago

Job description

 

  • $30-35 + Super 
  • Immediate Start - Initial 5-month contract with potential to extend.
  • Customer Service/Call Centre experience required.

 

About the role:

We are seeking experienced Customer Service/Sales Support Advisor for an immediate role in Sydney CBD. 

The ideal candidates will have 1-2 years corporate experience in a Customer Service focused role, be extremely personable, positive, and outgoing and hard working. 

Due to the short-term contracts, we are looking for candidates who can confidently 'step in' when required and provide an exceptional service to our clients!The ideal candidate will have experience in working in a high volume, call centre environment providing support to clients and customers within the Financial Services Sector. 

 

You will be required to:

  • Handle inbound and outbound calls
  • Data processing and CRM management using Salesforce 
  • Escalate enquiries if required.
  • Document preparation
  • Submitting customer applications 
  • Liaising with Brokers and Sales Staff in relation to customer applications 
  • Update internal systems
  • Provide excellent customer service to clients and customers.

 

About you:

  • Exceptional attitude, communication, and interpersonal skills are key to success in this role 
  • At least 1-2 years Customer service is preferable
  • Efficient and competent in Microsoft Office suite
  • Previous experience in working in the Financial Services Sector would be advantageous