Immediate Start - Initial 5-month contract with potential to extend.
Customer Service/Call Centre experience required.
About the role:
We are seeking experienced Customer Service/Sales Support Advisor for an immediate role in Sydney CBD.
The ideal candidates will have 1-2 years corporate experience in a Customer Service focused role, be extremely personable, positive, and outgoing and hard working.
Due to the short-term contracts, we are looking for candidates who can confidently 'step in' when required and provide an exceptional service to our clients!The ideal candidate will have experience in working in a high volume, call centre environment providing support to clients and customers within the Financial Services Sector.
You will be required to:
Handle inbound and outbound calls
Data processing and CRM management using Salesforce
Escalate enquiries if required.
Submitting customer applications
Liaising with Brokers and Sales Staff in relation to customer applications
Update internal systems
Provide excellent customer service to clients and customers.
Exceptional attitude, communication, and interpersonal skills are key to success in this role
At least 1-2 years Customer service is preferable
Efficient and competent in Microsoft Office suite
Previous experience in working in the Financial Services Sector would be advantageous