Team Assistant – NSW Government

Job description

A NSW Government Department is seeking an Administrative Support Officer to join their busy HR team.

Primary Purpose:
To Coordinate correspondence and requests for the team. This position will involve; internal and external customer liaison, preparing correspondence and maintaining database records.

Duties: 

• Liaison with stakeholders and customers
• Delegating enquiries and answering queries from the public
• Referring work to the correct department
• Provide general advice in accordance to policies and procedures 
• Managing and quality assurance of the database 
• Ensuring compliance with regards to licencing
• Act as an initial contact for HR issues
• Conduct regular reviews of HR operational processes to evaluate their efficiency and effectiveness
• Respond to a high volume of work initiated from multiple sources
• Monthly reporting from collated information
• Occasional travel to the Sydney office may be required

Selection Criteria 

• Experience in a HR background
• Ability to be organised and work in a team environment
• Ability to meet deadlines
• Excellent computer skills i.e. MS Office skills at an intermediate level
• Ability to work autonomously
• Successfully manage and prioritise the workload
• Criminal record check required  

To be considered for this position please submit your CV via the “APPLY” link below