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Professional Support

Customer Assist Coordinator

Job details

Location: VIC - Melbourne
Discipline:
Reference: Ad-49748
Posted: 28 days ago

Job description

Immediate start, 6 month contract.  An experienced Customer Support Administrator working for a leading property/construction firm, construction or building terminology experience is essential.  Advantageous system Salesforce experience. 

 

About the Company

Working for one of Australia’s largest property firms who work on award winning projects within communities, retail and workplaces who aspire to continue to create a place for their people and the broader community. With an immediate start, Customer Service Administrator is required working for one of their key property providers where you will be reporting into the Team Leader, located in Melbourne CBD, however working from how for now.

Key responsibilities:  

  • Entering cases into the system (salesforce) 
  • Dealing with building defect queries
  • Contacting customers to close off their order
  • Ensuring customer service satisfaction
  • Documentation compliant
  • Updating data / customer information   


About you: 

  • Prior customer service experience within construction or building  
  • Excellent communication both verbal and written  
  • Team player  
  • Strong MS office skills 
  • Salesforce experience is advantageous


You will be rewarded with working in a great team environment where no two days will be the same. A 3 month + contract will see you shine working for one of Australia's best places to work.

Our client is a diverse, flexible, and inclusive employer of choice. 
 

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace