Business Support Officer Local Government Assistant

The Role:

You will be working for a Local Government authority who work closely with the community. You will be providing excellent customer service to internal and external stakeholders and high level administrative support to the team.

The key responsibilities will include:

• Provide administrative support to the Business Support Team, through diary management, monitoring correspondence and inbound/ outbound emails.
• Answer incoming maintenance and account enquiries.
• Provide first level, draft responses to correspondence and emails. 
• Scanning and filing of correspondence.
• Regularly monitor and actioning Customer Service Requests (CSR), HPE CM (electronic document management system) and any other requests. 

About you:

• Previous experience working for a Local Government in an administrative role desired
• TechOne, Authority or Pathway experience would be advantageous
• Intermediate knowledge of the MS office suite including Word, Excel and Outlook
• Proven experience working in a busy environment
• Excellent attention to detail
• Work effectively and autonomously to specific deadlines while maintaining a high level of accuracy 
• Excellent communication skills
• An aptitude to grow and learn

Benefits:

• Temporary with opportunity to grow
• Working with upbeat, high-energy, fast paced team
• Immediate start opportunities

Please note you will need to obtain a police check for this role before commencing this role.  

If you are interested in this role, please APPLY today or email nicole@charterhouse.com.au. If this position is not correct for you but you have experience working in Local Government please still do get in touch, we have numerous positions within council.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.