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Project Coordinator

Job details

Location: VIC - Melbourne
Discipline:
Reference: Ad-37191
Posted: 9 days ago

Job description

A temporary opportunity working for an Australian national wholesale open-access data network project based in Melbourne’s CBD. End-to-end management of external requests that for commercial infrastructure programs such as relocation works.


Role will require

  • Manage requests for Commercial Works (CW) - Applications processed. Applications are recorded and tracked in relevant internal systems
  • Managing external requests to modify/relocate or remove Customer Premises Equipment (CPE);
  • Maintaining accurate records relating to requests using prescribed systems;
  • Overseeing job delivery
  • Providing administrative support to Commercial Works Case Coordinators and Case and Account Managers as required;
  • Developing working relationships with the Customer Service Teams to ensure Quality standards;
  • The ability to deliver to tight deadlines


To be successful you have:

  • Effective communicator, supportive  team member, visible engager
  • At least 2 years’ experience in a customer facing environment
  • Be able to demonstrate experience in conflict resolution
  • Self-motivated
  • Attention to detail
  • Ability to use a range of business related technologies (including CRM systems) and interpret a range of data
  • Highly developed analytical and decision making skills
  • Demonstrated ability to process large volumes of information.
  • Advanced presentation and verbal communication skills
  • Strong focus on customer service in a consumer or business environment

 


 

 

This job has expired!